30th December 2014

Fixed at your end

posted in economy |

A nod to the person that phoned AND sent an email asking to get in touch with me later in the day, and then didn’t. As someone who hates making reservations for anything, you harden my resolve.

The big success today involved getting enrolled for online banking with my new corporate connection. Of course, your online enrollment process doesn’t actually work, which meant that I called your help line and spent thirty-two minutes working through the details with your “voice”. In the end, all the useful stuff was done at your end; I simply said thank you and went on my merry way. But… the familiarity with how to make things work (at your end) shows that I was not the first to contact you. So, why pretend?

Supper came out of a box, labelled as chicken and fries. Unfortunately, the only discernable flavour was cardboardish; a definite fail, unless that was the original intention. If so, why pretend?

The post office (speaking in the company sense) is really happy with the upswing in business over the end week of December. Seems that the income from returned packages is close to that of shipped packages. You know: didn’t like the gift, so it was returned to the source, at no cost to the giftee. Anyhow, getting the dime for both directions is sweet. And the cost of doing business gets passed along to the rest of us.

There’s a pattern here. Corporations don’t seem to care about their end product. Money, in contrast, rules.

This entry was posted on Tuesday, December 30th, 2014 at 19:26 and is filed under economy. You can follow any responses to this entry through the RSS 2.0 feed. | 250 words. Both comments and pings are currently closed.

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