A potential mystery shopper
No I’m intrigued. I received a lovely email from the local transit company, this morning. A request to complete a customer satisfaction survey. Not too strenuous; to be handled while doing a whole slew of other things (I multitask by nature). And upon completion, there was a second request. Would I mind sharing my contact information, so that I could (possibly) become a “mystery shopper”.
Really? People shop for a seat on the bus, or elbow room in the splash guard (those little glass cabins that keep us safe from winter storms, as long as you can get clear of the open wall… wind direction is not an operand).? Yes, a question mark. Several hours have gone by, and I haven’t been contacted by phone OR email. Was this just an attempt to get my hopes up?
I like my bus company. It’s mine; I pay through municipal and provincial taxes, the knock-off from my driver’s license, the gas tax. Yes, mine. And the bus is usually clean, and warm (compared to the aforementioned bus shelter). It even moves, most days. There have been a few incidents where we watched the scenery, slowly, but everyone has a bad day from time to time.
The seats are… that’s one point that bothers me. Someone went to great lengths to sample every possible seating arrangement, and then left the less desirable configurations in play. Almost as a reminder that nothing is perfect. I hate sitting “backwards”, and “sideways” doesn’t feel right either. Give me a simgle, any day. I can then pretend that the bus is my own personal transporter (as long as I close my eyes, listen to loud music in Gaelic and munch on Smarties).
